Returns & Exchanges
At MURPHYS DIESEL, we stand behind the quality of our parts and want to ensure you are completely satisfied with your purchase. If a component doesn't meet your expectations, you can return or exchange it within 30 days of delivery provided it remains in its original, uninstalled condition.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the specific part details to receive your Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the item back in its original manufacturer packaging and ensure it is securely boxed to prevent damage during transit back to our warehouse.
- 3.Label and Ship
Clearly mark your RMA number on the outside of the box and ship the package using a trackable carrier to our designated returns center.
- 4.Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or ship your replacement part within 5-7 business days.
